Great Plains Communications Residential Blog

Keeping Your Family Connected

Tag: Tech Tip

Tech Tip: iPhone Features Hiding in Plain Sight

There are many cool features that come with owning an iPhone and with constant upgrades, it can be hard to keep track of all of them. While some new features are obvious, some are hidden. Great Plains Communications wants to give you a guide to some of our favorite not-so-obvious iPhone features you may have missed.

  1. Add Someone to an iPhone Note

Did you know you can add people to your notes? Improve grocery shopping

What to do:

  • Open your Notes app and select the note you would like to share
  • Select the icon in the top right (highlighted below)
  • Choose how you want to share the note (message, email, etc.)
  • Decide who you want to share it with (as many as you want) and include a message

From there, your friend or friends will be able to view and edit the note in real time.

  1. Close All Safari Tabs at Once

We are all guilty of forgetting to close our tabs, including the last celebrity you googled, that roast chicken recipe you made last week – next thing you know you have upward of 30 tabs open. Instead of sitting there sliding each tab up to close one-by-one, use this hack to close them all at once.

What to do:

  • Open the Safari app
  • Hold down the tab icon in the lower right-hand corner (highlighted below) until a window pops up giving you the option to close all tabs


  1. Use the Magnifier Tool

Have you been at a restaurant and forgot your glasses? Forget shoving the menu against your face to find your order and turn on the magnifier tool on your iPhone.

What to do:

  • Open your Settings and go to General
  • Click Accessibility
  • Open Magnifier and toggle it to “on.”

To access the tool:

If you have an iPhone X or later version – triple tap the button on the right-hand side of your phone.

If you have an iPhone that includes a Home button, tap it three times.

Troubleshooting At Home

Having problems with your Internet connection can be frustrating and confusing. After your first 12 tries at the refresh button, you restart the device. All that does is gives you a few minutes to contemplate just how frustrated you are. It still doesn’t work. Great Plains Communications wants to give you a few tips on how to troubleshoot the problem to either solve the issue, or provide you with helpful information for tech support in assisting you further.


First off, what are you having an issue with?



When having problems with your email, ask yourself the following questions before panicking and continuously hitting resend.


  • Did you go over your quota in your mailbox?
  • Is it not sending to a certain email or to all email accounts?
  • If you send group emails, are you getting an error stating you sent too much mail? If so, are you registered for mass email agreement with Great Plains Communications?


Modem & Router

If you don’t have an Internet connection reaching any of your devices, it might be your modem that is causing the problem. Your modem is what allows data to travel over a phone line from your device to the Internet. The router then connects all other devices to the modem. So if the only problem seems to be the connection to your tablet or laptop, the issue is more likely in the router.


  • Is your ADSL or DSL light flashing? This means the modem is not connected
  • Is there a red Internet light on? This means your DSL modem is not getting an IP to connect.
  • Is your Ethernet light on or off? This will determine if the connected device is online.


Specific Website

If you are having problems with a specific website that will not load or is continuously giving you an error, the first step you could take is entering the link into “Down For Everyone Or Just For Me.” This site will help you determine if the problem is with your device. If it comes back that the problem is with your device, there are numerous things it could be, from something in your computer stopping the stream of data reaching the Internet to really anything along the way.

These are just three of the many common problems users may experience with their home networks. If troubleshooting the problem on your own does not work, follow these last few steps in contacting our tech support and they will be happy to help you.


  • Make sure you have your account number ready.
  • Be sure to be in front of your computer, to enable you to walk through tech suggestions step by step.
  • Expect to be on the phone for a minimum of 20 minutes, as it can take some time for a tech to pinpoint the exact issue.
  • Have all your findings from doing your own troubleshooting ready.
  • Call 1-855-853-1483, Option 1