Great Plains Communications Residential Blog

Keeping Your Family Connected

Tag: Security

Keep Your Devices Secure this Holiday with Tech Home

Our lives have become a constant stream of information through news feeds, search engines, emails, and reviews. All accessible through our multitude of devices. Great Plains Communications wants to make sure you understand just where those connections are going and ensure they are all protected with our Tech Home service.

The program provides world-class security for all your devices, home and on the go, with web security and antivirus systems. Gone away is the worry of lost files when your device crashes or gets damaged. With Tech Home, you will be able to sync and back-up all your files, photos, contacts and additional important information. No matter where you are, or which WiFi you connect to, Tech Home will have you covered with a cloud-based protection keeping your personal information secure and convenient.

Round-the-clock technicians will provide help to setup, test, fix and enjoy your network. Up to four computers, laptops, phones or tablets are covered through Tech Home, with the low price of just $2.99 for an additional mobile device and $4.99 for an additional laptop.

With Tech Home, you’ll have the support you are looking for and the protection you need. For more information on the new product, call 1-855-853-1483 or visit our website at http://www.gpcom.com/residential/internet/tech-home-device-protection.

PCI Compliance – Changes to Bill Pay Options

In accordance with new PCI Compliance regulations and to further ensure the security of customer financial information, beginning on August 3, 2015, Great Plains Communications has implemented a secure payment portal that must be used to make phone payments. The following video tutorial shows the process of setting up a secure portal account. Please follow the prompts below to set up a pin number and enter payment information.

To pay your bill, check your account status, or to set up automatic bill payments, please start by dialing 1-888-343-8014 and select Option 2.

Be sure to have your account and PIN numbers available. Your PIN number is a unique identifier which is required to access your account through our secure payment portal. It can be found on the front of your statement, as seen in the video, and will be printed after August 5, 2015. If you have trouble locating your PIN number or have any questions over the new changes, please contact the Great Plains Communications Customer Response Center at 1-888-343-8014, Option 3 and we will be happy to assist you.