Great Plains Communications Residential Blog

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Tag: Quarterly Customer Survey

Congratulations to Our Q3 Customer Survey Winners!

Amy Fiedler of Bloomfield, NE receives her $100 Visa gift card for completing the Great Plains Communications Q3 Customer Survey.

Amy Fiedler of Bloomfield, NE receives her $100 Visa gift card for completing the Great Plains Communications Q3 Customer Survey.

Say congratulations to our quarterly survey winners, Amy Fiedler of Bloomfield, NE, Ashley Vontz of McCook, NE, and Joyce Bottorf of Petersburg, NE!

The survey provides feedback on how customers feel about Great Plains Communications products and services, as well as how our products benefit the lives of our customers. This information is helpful to track how technology is advancing the communities we serve and provides information to help strengthen our business as a whole.

Broadband Technician, Adam Simpson presents Ashley Vontz of McCook, NE with her $100 Visa gift card.

Broadband Technician, Adam Simpson presents Ashley Vontz of McCook, NE with her $100 Visa gift card.

We are always eager to get better insights from our customers and we know having as many responses as possible helps with this goal. We also understand that our survey takes time, so we created a coinciding drawing to thank you for participating. As you can see in the pictures, our winners, Amy, Ashley, and Joyce received $100 gift cards.

Joyce Bottorf of Petersburg, NE receives her $100 Visa gift card for completing the Great Plains Communications Q3 Customer Survey.

Joyce Bottorf of Petersburg, NE receives her $100 Visa gift card for completing the Great Plains Communications Q3 Customer Survey.

We always want to hear unbiased feedback, so it doesn’t matter how someone rates us, it just matters that they complete the survey. Every customer will be reached within a calendar year, so be on the lookout for your chance to win a great prize!

Congratulations to our Newest Survey Winners!

Say congratulations to our quarterly survey winners, Jerry Hall of McCook, NE, Raelynn Nuno of Chadron, NE, and Mark and JoAnn Pritchard of Spalding, NE!

Broadband Technician, Dillon Fries presents Jerry Hall of McCook, NE with his $100 Visa gift card.

The survey provides feedback on how customers feel about Great Plains Communications products and services, as well as how our products benefit the lives of our customers. This information is helpful to track how technology is advancing the communities we serve and giving us insight on how we can strengthen our business as a whole.

Raelynn Nuno of Chadron, NE, receives her $100 Visa gift card for completing the Great Plains Communications Q2 Customer Survey.

We are always eager to get better insights from our customers and we know having as many responses as possible helps with this goal. At the same time, we understand that our survey takes time, so we created our coinciding drawing to thank you for participating. As you can see in the pictures, our winners, Jerry, Raelynn, Mark and JoAnn received $100 gift cards.

Mark and JoAnn Pritchard of Spalding, NE receive their $100 Visa gift card for completing the Great Plains Communications Q2 Customer Survey.

We always want to hear unbiased feedback, so it doesn’t matter how someone rates us, it just matters that they complete the survey. Every customer will be reached within a calendar year, so be on the lookout for your chance to win a great prize!

Congratulations to our Quarterly Survey Winners!

District Manager, Ian Taylor presents Betty Sergun of Arnold, NE with her $100 Visa gift card.

District Manager, Ian Taylor presents Betty Sergun of Arnold, NE with her $100 Visa gift card.

Say congratulations to our quarterly survey winners, Betty Sergun of Arnold, Ne, Al Weibel of Gordon, NE, and Alfred Koops of Bloomfield, NE!

The survey provides feedback on how customers feel about Great Plains Communications products and services, as well as how our products benefit the lives of our customers. This information is helpful to track how technology is advancing the communities we serve and giving us insight on how we can strengthen our business as a whole.

Broadband Technician, Tyler Banks presents Al Weibel of Gordon, NE with his $100 Visa gift card.

Broadband Technician, Tyler Banks presents Al Weibel of Gordon, NE with his $100 Visa gift card.

We are always eager to get better insights from our customers and we know having as many responses as possible helps with this goal. At the same time, we understand that our survey takes time, so we created our coinciding drawing to thank you for participating. As you can see in the pictures, our winners, Betty, Al and Alfred each received $100 gift cards.

Broadband Technician, Jerry Nipp presents Alfred Koops of Bloomfield, NE with his $100 Visa gift card.

Broadband Technician, Jerry Nipp presents Alfred Koops of Bloomfield, NE with his $100 Visa gift card.

We always want to hear unbiased feedback, so it doesn’t matter how someone rates us, it just matters that they complete the survey. Every customer will be reached within a calendar year, so be on the lookout for your chance to win a great prize!

Congratulations to our Survey Winner!

Say congratulations to our quarterly customer survey winner, Judy Wilson!

If you have been a Great Plains Communications customer for more than a year, you have likely seen our quarterly survey.  The survey helps us to get feedback about how customers feel about our products and services.  In it, we ask about the service provided by our Customer Response Representatives and Local Technicians.  We’re very proud to say that both groups receive excellent marks!

We also ask about how our products benefit the lives of our customers.   It’s a very important way for us to understand how our customers think and find out what we can do better.  Many new products and policies have been shaped by the answers given.

Now, we are always eager to get better insights from our customers and we know having as many responses as possible helps with that goal.  We also know that taking a survey isn’t always very fun.  So we recently upped our game when it came to incentives!  This past survey, we entered all survey takers who opted to participate into a drawing for a brand new Samsung Tablet.  Our lucky winner Judy Wilson is pictured above with our District Manager, Mark McFarland and local technician, Brandon Thiele.

Those who receive the survey in the future will also have the chance to win a great prize if they participate, as well!  We reach every customer within a calendar year, so be on the lookout!  We always want to hear unbiased feedback, so it doesn’t matter how someone rates us.  It just matters that they complete the survey.  We are grateful for all feedback from our customers and are excited to continue to strengthen our channels for communication.