Great Plains Communications Residential Blog

Keeping Your Family Connected

Tag: Frequently Asked Questions

Remote Control Tutorials

According to Logitech, over a third of U.S. living rooms have four or more remote controls. That means not only must we remember which remote works with which device, but also how to use all functions of each specific one. That can get confusing, not to mention frustrating. If you are a Great Plains Communications cable customer, stress no more knowing we have tutorials ready for you online with just a click of the button. Below I have listed a few that we offer, with the entire list on our YouTube channel.

Programming Your Remote – Three Digit Code Option

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Recording a Program

If you are not currently taking advantage of Great Plains Communications’ cable services and are interested in finding out more information or signing up, call our Customer Response Center at 1-855-853-1483 and a representative would be happy to assist you.

Using Multiple Devices With Your Remote

Using your remote with multiple devices doesn’t have to be hard. The Great Plains Communications’ “Switching Devices on Your Remote” tutorial shows you how, with the push of a button, you can use one remote for many of your entertainment devices. Check out the entire series here or at our YouTube channel GreatPlainsComm.


Searching for High-Definition (HD) Channels

As we continue to expand HD coverage in our communities across the state, we want to make sure our customers know what HD channels are available in their area.

Our “Searching for HD Channels” tutorial shows you how you can find out your HD channels right from your cable box.  Make sure you’re not missing out on your favorite channels being offered in crystal-clear HD!

For answers to more frequently asked questions, check out our other videos