Great Plains Communications Residential Blog

Keeping Your Family Connected

Author: GreatPlainsComm (page 1 of 83)

Have you signed up for SmartHub yet?

Have you signed up for SmartHub and Auto-Pay? As a Great Plains Communications customer, you have access to our account management system, SmartHub! It is a smart, fast, and convenient system that allows you to view and pay your bill, receive notifications, report service issues and contact us about services and promotions.

To access SmartHub, you can either log-on to https://gpcom.smarthub.coop or download the free app from the iOS or Android app store. This allows you to manage your account at home and on the go!

Once you are signed in to SmartHub, you can also sign up for Auto-Pay and do away with worrying about late or missed payments. To show our appreciation, we enter all customers participating in the Auto-Pay program into a monthly drawing for a $100 Visa gift card! If you have any questions about signing up for SmartHub or the Auto-Pay program, please call our Customer Response Center at 1-855-853-1483.

2019 Back-to-School Social Giveaway Winner

Help us in congratulating Sheri Hink-Wagner of Imperial, NE on being our Back-to-School Social Giveaway winner! She shared that her favorite part of the season is, “getting the routine back. Plus picking out new school supplies. The return of jeans and sweater season is a plus too.” As our winner, she will receive a 16 GB Amazon Fire HD 8 tablet and a $100 Amazon gift card!

We want to thank everyone who entered our giveaway, and tell you there is still another way you can win this school year! Check out our Back-to-School promotion going on through September 27.

Sign up for new or upgraded Internet speeds and receive up to a $100 Amazon gift card!

Head back to school with high-speed Internet from Great Plains Communications! To find out more or to sign up for this promotion, call our Customer Response Center at 1-855-853-1483.

2019 Back-to-School Social Giveaway

 

Don’t miss our Back-to-School social giveaway going on right now! As part of our promotion, we want to help with the chaos of the season by giving away a 16 GB Amazon Fire HD 8 tablet and a $100 Amazon gift card. All you have to do is tell us your favorite part of this time of year! Maybe it is getting the family back into a routine, football games, or visiting the pumpkin patch.

How to Enter:

  1. Like our Facebook page
  2. Comment on the post, your favorite part of the Back-to-School season

The winner will be randomly selected Thursday, September 12 and we will announce the winner on our blog.

If you are looking for more ways to save this school year, check out our Back-to-School promotion!

From now through September 27, sign up for new or upgraded Internet speeds and receive up to a $100 Amazon gift card!

Head back to school with high-speed Internet from Great Plains Communications! To find out more or to sign up for this promotion, call our Customer Response Center at 1-855-853-1483.

2019 Fall Show Premieres

Fall show premieres are just about here and you won’t want to miss a moment! Great Plains Communications has found some of our favorite premieres starting this month with new storylines, as well as familiar faces bringing horror, drama and comedy.

Unbelievable – Netflix

September 13

 

Prodigal Son – FOX

September 23

 

Emergence – ABC

September 24

 

The Unicorn – CBS

September 26

 

Evil – CBS

September 26

 

You can catch these shows, along with new seasons of returning favorites this fall. If you are not currently a Great Plains Communications cable customer and would like to learn about the services we provide in your area, call our Customer Response Center at 1-855-853-1483.

Tailgating Recipes for the Start of Football Season

Not only are we approaching a long holiday weekend, but it is the start to the Nebraska Cornhusker football season! Saturday, August 31 marks the first game as we take on the South Alabama Jaguars at home in Memorial Stadium at 11 AM. The game will be aired on ESPN. With the late morning game, Great Plains Communications has looked to our cable channel, Food Network for some tailgating recipes that you can make ahead or grill right before the game.

Guy’s Artichoke Spinach Dip

Damaris’ Pulled Pork Nachos

Carne Asada Tacos

Extra-Creamy Avocado Deviled Eggs

Find recipes like these and much more on the Food Network. If you are not a Great Plains Communications cable customer but would like to find out what services we offer in your area, call our Customer Response Center at 1-855-853-1483. And don’t forget to catch the game this Saturday on ESPN. Go Big Red!!

Staying Secure with Tech Home this School Year

The school year has started, and kids are coming home with tablets rather than books. That is another device to keep track of around the house. Our lives have become a constant stream of information through news feeds, search engines, emails, and reviews – all accessible through our multitude of devices. Great Plains Communications wants to make sure you understand just where those connections are going and ensure they are all protected with our Tech Home service.
The program provides world-class security for all your devices, home and on the go, with web security and antivirus systems. Gone away is the worry of lost files when your device crashes or gets damaged. With Tech Home you will be able to sync and back up all your files, photos, contacts and additional important information. No matter where you are, or which Wi-Fi you connect to, Tech Home will have you covered with a cloud-based protection keeping your personal information secure and convenient.
With round-the-clock technicians, you will always be provided with help to setup, test, fix and enjoy your network.
With Tech Home, you’ll have the support you are looking for and the protection you need. To learn more about the different plans available, visit our website at https://www.gpcom.com/residential/internet/tech-home-device-protection. If you have any questions, please call our Customer Response Center at 1-855-853-1483.

2019 Back-to-School Promotion

Education has evolved into a digital learning platform. Kids are being sent home with URLs to visit rather than books to read. And it isn’t just high school and college, but younger grades as well. While you have checked off a backpack and notebooks from the supply list, don’t forget high-speed Internet. Let us not only help with making sure your family has the tools they need with a fast and reliable Internet speed at home, but we want to throw in the bonus of covering other back-to-school expenses!

From now through September 27, sign up for new or upgraded Internet speeds and receive up to a $100 Amazon gift card!

Head back to school with high-speed Internet from Great Plains Communications! To find out more or to sign up for this promotion, call our Customer Response Center at 1-855-853-1483.

Join Our Team!

Ready to reach your full potential? Join the Great Plains Communications team. We employ over 240 people across Nebraska, with half of our employees living and working in the towns where we provide service. Our employees proudly represent our commitment to providing homes and businesses with fast, reliable, and scalable technology solutions.

We aim to hire candidates who are not only qualified but have the drive to succeed within our strong organizational culture. In keeping with our mission of customer satisfaction, all jobs carry an overriding responsibility of superior customer service in terms of quality, timeliness, and assistance.

To check what positions we currently have open, visit our careers page at https://www.gpcom.com/careers.

Tips on Spotting a Phishing Email

It is Shark Week on Discovery! But don’t think the only threats are in the water, there could be phishing going on right in your inbox.

Countless phishing or spam emails are sent every day all over the world. They might congratulate you on winning a great sum of cash or threaten you by claiming to represent your bank or credit card company. While unfortunately there is no one trick to telling a scam from a legitimate message, Great Plains Communications has put together some steps to take when trying to tell the difference.

Identify the Sender

Often phishing emails will come across as a company or person you know, appearing to be perfectly valid. But beware, URLs can be faked. By hovering the mouse over a URL in an email, you will see a hyperlinked address in most email clients. If the actual address appears to be different from the URL in the text, the link is probably not legitimate and most likely a scam.

Another tactic often used is taking a familiar domain and changing it slightly. We have included some examples below:

Don’t fall for the spoof. If you aren’t sure if the email is truly coming from Microsoft, for example, go to the website through your browser and find tech support through there rather than the email.

Screen the Links

Just because you have screened the sender does NOT mean you should freely click links included in the email. Emails can contain links to malicious websites while appearing to be websites you frequent daily. Like we mentioned with the sender URL, hover over a link or button (ex. Track package), and it will show you where it will take you. Sometimes it will pop up in a box next to your cursor and sometimes it will pop up in the corner of your screen. If you don’t recognize a linked website, it is best not to visit it.

Don’t Trust Attachments

While you can get some insight into the links included in an email, this isn’t the case with attachments and by blindly opening these files, you run the risk of malware disguised as documents.

Malware: an umbrella term for things such as viruses, ransomware and spyware.

Some familiar file extensions you may see are:

Other file extensions could be:

These extensions are called executables, which can make your computer perform specific actions or control your computer. If you receive an executable in an email from an unknown or lesser known source, it is best to assume it is unsafe.

Rely on Common Sense

It can be confusing when you are caught off-guard while skimming through your emails. If the email reads poorly with extreme lack of spelling and grammar, put your guard up. If an email is asking for personal information such as your password or a bank account number (something your bank already has), keep your guard up. Trust your gut and if something doesn’t look right, something is probably off.

Regarding emails including Great Plains Communications, please know that we will never ask for customer passwords via email. If you ever receive an email which includes our name and you feel it may be a scam, please call our Customer Response Center at 1-855-853-1483 and do NOT reply, open attachments, or click any links embedded in the message.

What to Expect From Discovery’s Shark Week

Discovery Channel’s Shark Week starts this Sunday, July 28. You can get ready for shark trivia, stories of true-life near-death experiences and much more shocking entertainment. Great Plains Communications has included some highlights of the 20 hours of shark programming that is scheduled to air on Discovery and Discovery Go.

Sunday, July 28

Expedition Unknown: Megalodon – 7 p.m. CT

Take at a look into the mystery of the mighty Megalodon, a 60-ton mega-shark that was known to swim the oceans for nearly 20 million years. But where is it now? That is what marine biologists have been wondering and you get a look into their findings.

Monday, July 29

Sharks of the Badlands – 7 p.m. CT

With a record 150 white sharks recorded off the coast of Cape Cod, Greg Skomal has teamed up with Andy Casagrande and shark expert Kina Scollay are looking to test cutting-edge technology for shark detection.

Legend of Deep Blue – 8 p.m. CT

Watch as Brandon McMillan and Jimi Partington head to Guadalupe Island in search of Deep Blue. Deep Blue measures around 21 feet long and over 2 and a half tons, believed to be the largest great white shark in the world.

Tuesday, July 30

Sharkwrecked: Crash Landing – 7 p.m. CT

Imagine crash landing into shark infested waters, that is exactly what you can watch when Paul de Gelder and James Glancy jump from an aircraft at 3,500 feet into Palau in the Pacific, known for a rich shark life and multiple plane wrecks.

Watch these, as well as many other heart-pounding shows as the Discovery Channel takes a very real look at the fascinating life of sharks. If you are not currently a Great Plains Communications cable customer and would like to learn about the services we offer in your area, please call our Customer Response Center at 1-855-853-1483.

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